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PAPER ID:IJIM/V.6(X)/4-6/2
AUTHOR: Pooja Garg and Seema Aggarwal
TITLE: STUDY OF CUSTOMER BANKING SERVICES PROVIDED BY BANKS IN INDIA
ABSTRACT: The banking industry is crucial to the growth of nation’s economy. In many ways, the banking industry’s expansion depends on the services it offered to the customers. They are the most important depositories of household savings and also the most significant source of finance. In addition, to these traditional functions, banks also provide various types of services to its clients like Remittances, collection of cheques & bills, locker facility, internet banking etc. Today, all banks are competing with each other in connection to the evolution of new products matching with global standards. Therefore, knowledge about these services is very important. This paper provides an insight into numerous banking services provided by financial institutions in India.
KEYWORDS: Financial Institutions, Banking services, Advances, Deposits, Credit Cards, Mobile Banking, Internet
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