PAPER ID:IJIM/V.3(XI)/26-32/6

AUTHOR: Rajinder Kaur

TITLE: UNLEASHING INNOVATION: STRATEGIC USE OF OPEN SOURCE SOFTWARE FOR SMARTER SERVICES

ABSTRACT: In the digital era, libraries are evolving into dynamic knowledge hubs, and open source software (OSS) is playing a pivotal role in this transformation. This paper explores the strategic use of OSS in libraries to enhance service delivery, operational efficiency, and user engagement. By adopting open source solutions such as Koha, DSpace, Greenstone, and Eprint, libraries can overcome budgetary constraints, customize their systems, and integrate innovative features tailored to local needs. The study highlights the benefits, challenges, and real-world applications of OSS in library environments, focusing on how these tools promote collaboration, sustainability, and technological independence. The paper argues that open source is not just a cost-saving alternative, but a powerful catalyst for smarter and more inclusive library services.

KEYWORDS: Transformation, Budget constraints, Innovation, Sustainability,   Open Source Software (OSS)

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