PAPER ID:IJIM/V. 10 (1)/32-37/5
AUTHOR: Dr Radharani Rit
TITLE : SOCIAL MEDIA AS A TOOL TO IMPLEMENT THE CONCEPT OF PARTICIPATORY LIBRARY SERVICE IN REALITY
ABSTRACT: Participatory Library’ is an emerging concept in the field of library services which can be very beneficial for both the library and its users. User engagement is one of the latest trends in library and information science which can help in implementing the concept of ‘Participatory Library’. In this regard Social Media can be considered as a tool as it plays an important role in our daily life to communicate and connect with our friends, peers even with different organizations pages containing latest information. Different Social Media platforms can help the library to amplify their services by directly engaging their users in sharing knowledge, disseminating information, conducting library outreach programmes, collaboration with other libraries, Libraries can use the social media platforms to receive the users feedback about their services and suggestions to improve their services as well. Direct engagement of the users to library services may encourage them and can attract more users, ensuring that the library is the best place to seek the right information in the right form and use it in the proper way. Accessibility of different information sources is very easy in this age but using Social Media library can prove that it is still a relevant place to seek information in the correct manner.
Keywords : Social Media, Social Media Platforms, Library Services, User Engagement, User Engagement Strategies, Participatory Library