PAPER ID:IJIM/Vol. 10 (IX)January/23-25/6

AUTHOR: Pankaj Kumari^[i] Dr. Ashwani Yadav^[ii]

TITLE : DIGITAL COMPETENCIES OF LIBRARIANS AND EFFECTIVENESS OF DIGITAL LIBRARY SERVICES IN UNIVERSITY LIBRARIES

ABSTRACT:The effectiveness of digital library services in higher education institutions is increasingly dependent on the digital competencies of library professionals. As academic libraries transition toward technology-driven service models, librarians are required to manage electronic resources, digital platforms, institutional repositories, and remote access systems. This study examines the relationship between librarians’ digital competencies and the effectiveness of digital library services in university libraries. A quantitative research design was adopted, and data were collected from 105 library professionals working in selected university libraries in Haryana State, India. A structured questionnaire based on a four-point Likert scale was used to assess digital competencies and service effectiveness. Descriptive statistics and Pearson’s correlation analysis were employed for data analysis. The findings reveal that librarians possess moderate to high levels of digital competencies and that these competencies have a strong and statistically significant positive relationship with the effectiveness of digital library services. The study concludes that human expertise is a critical determinant of digital library success and recommends continuous professional development and institutional support to strengthen digital library services.

KEYWORDS:Digital competencies; Librarians; Digital library services; Academic libraries; Higher education; India

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